Feature of the Week: Ever received a bad review? Reviews can affect small businesses lifting them up or tearing them down. At ShopBayofQuinte.ca, we feel that to many times, a bad review is made in the heat of a disagreement. Often the small business is not given an opportunity to respond. Reviews that are posted on our site, with 2 stars or less, are held for you to review. This gives you the small business owner , 3 options to deal with the review:take it off(we don't recommend), respond to the critic (recommended) , rectify the situation (highly recommended). No other platforms allows this option, we like to offer the small business owner a better outcome to bad reviews. And if the review, is a phony, bogus review ( which we know happen!) the reviewer is required to respond within the holding time to ensure accuracy and allow a cool off period! www.shopbayofquinte.ca#supportlocal#reviews#shopbayofquinte